How to start a sample order?
Please contact our custom service or send an inquiry to initiate your sampling process.
What is the expected lead time?
Usually, it takes 7-10 days for samples. Bulk production takes 2-4 weeks, depending on the complexity of your designs.
What customization services do you provide?
We provide high-quality on-demand printing and cut & sew services. Please send your custom tech pack to our custom service team.
What options do you offer for materials, sizes, and weights?
We offer premium 100% Cotton material, with sizing ranges from S to 3XL. Fabric weights available include 180gsm, 200gsm, 210gsm, 260gsm, and 300gsm, or custom gsm to fit your specific needs.
What printing techniques do you support?
We support a wide array of printing and decoration methods, including heat press, DTG (Direct-to-Garment), puff print, embossing, and embroidery.
What is your step-by-step order process?
Our standard production and ordering process involves the following 8 steps:
Step 1
Confirm order details (design/art-work, material, quantity, size, etc.)
Step 2
Pay the deposit
Step 3
Start production
Step 4
Finish production and perform quality checks
Step 5
Arrange the remaining balance
Step 6
Ship out goods and provide tracking number
Step 7
Receive the goods
Step 8
Give feedback (to help improve our production and services)
NovaFair Fashion
